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Email Forwarding Policy

Overview

Email forwarding can be a convenient feature, allowing users to receive messages from one email address at another. However, it is important to be aware of certain restrictions imposed by some email service providers, such as Gmail, Hotmail, Yahoo.

Third-Party's Policy on Forwarded Emails

Third-Party Email Provider has stringent measures in place to combat spam and phishing attempts. Unfortunately, these measures can also affect legitimate emails that are forwarded from one address to another. Due to such policies, forwarded emails may be marked as spam, delayed, or even rejected altogether.

SecureAX Policy

To ensure the reliability and deliverability of emails, we have made the decision to block email forwarding to Gmail/Hotmail/Yahoo addresses from our platform. This means that any emails sent from our platform that are set to be forwarded to a Gmail/Hotmail/Yahoo address will be blocked.

List of Blocked Domain Name 
aol.com
comcast.net
att.net
msn.com
hotmail.com
outlook.com
live.com
live.com.sg
inbox.com
yahoo.com
gmail.com
tm.net.my
streamyx.com
rocketmail.com
gmx.com
protonmail.com
zohomail.com

Why This Policy is Necessary

  1. Improving Deliverability: By blocking email forwarding, we can help ensure that your emails are delivered directly to the intended recipient without the risk of being flagged as spam.

  2. Compliance with Global Email Policies: We are aligning with global email guidelines to prevent potential issues that could arise from forwarded emails, such as account suspensions or email rejections.

  3. Enhancing Security: Blocking email forwarding reduces the risk of phishing attacks, as forwarded emails are a common vector for malicious activity.

Alternative Solutions

If you currently use email forwarding to a Gmail/Hotmail/Yahoo address, we recommend considering the following alternatives:

  • Direct Access: Use your primary email address directly instead of relying on forwarding.
  • IMAP/POP Configuration: Set up your Gmail account to fetch emails from your primary email address

We understand that this policy change may require adjustments on your part, and we appreciate your cooperation in helping us maintain a secure and reliable email platform.