Remote Support Access Instructions (AnyDesk)

Important Notice - Privacy & Security Notice

By sharing your AnyDesk ID, you acknowledge and agree to the following:

• Remote access will be provided strictly for support purposes.
• You must ensure no sensitive information is visible during the session, including:
• Passwords
• Banking or financial data
• Personal identification data
• Confidential company information
• You are responsible for closing or minimizing sensitive applications before the session starts.

By providing the AnyDesk code, you confirm:

• You authorize temporary remote access for troubleshooting purposes.
• You understand and accept responsibility for securing your data during the session.
• Access is limited strictly to resolving the reported issue.

Step 1: Install AnyDesk

1. Visit Anydesk https://anydesk.com
2. Download and install AnyDesk https://anydesk.com/en/downloads
3. Launch the application after installation

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Step 2: Get Your Access Code

1. Open AnyDesk
2. Locate Your Address
3. Click & Copy the 10-digit AnyDesk ID shown on screen

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Step 3: Send the Code via Existing Support Ticket

Please reply to your existing support ticket email and provide your AnyDesk ID.