How to manage alias in Cloud Console

This article explains how to easily create Email Aliases (also known as Email Forwarders) within our Cloud Console. For security purposes, only IT Managers or authorized representatives of your subscription are permitted to set up Email Forwarders.

Mailbox Management

1. Create Alias
2. Modify & Delete Alias

Create Alias

1. Open your preferred web browser and navigate to the Cloud Console URL at https://console.secureax.asia/.

2. Under Email, click on Business Email Hosting, click on Manage Email:

   

3. Click on the Aliases tab

   

4. Click on New Alias on the upper right hand corner

   

5. You may now configure the Email Forwarder settings

   Warning

   Please be aware that if you want to create an alias email, the associated mailbox must not be configured as a standard email account. If it is, the system will prevent the creation of the alias. You must delete the standard mailbox before setting up the alias.

   Tip

   Alias Name: [This is where the forwarder email will be sent from]

   Forward To: [This is where the forwarder email will be sent to. If you need to send to more than 1 mailbox, simply separate with comma (,)]

   

6. Click Add Alias once you are ready

Modify & Delete Alias

1. Open your preferred web browser and navigate to the Cloud Console URL at https://console.secureax.asia/.

2. Under Email, click on Business Email Hosting, click on Manage Email:

   

3. Click on the Aliases tab

   

4. You can now see all of the existing Email Aliases.

5. Click on the Email Aliases you wish to Delete or Edit

1. You can now update the Email Aliases list (add new recipients or delete existing ones) and click Save Changes.

2. To delete the Email Alias, simply click on Delete and Confirm Delete.